Proton launches new regional parts centre in Kota Kinabalu, Sabah – 30% reduction in parts lead time

Proton has launched a new regional parts centre (RPC) at Kota Kinabalu, Sabah, which it says will reduce lead time for parts delivery by 30% to meet growing demand in its third highest state for vehicle sales in Malaysia. The carmaker also has another RPC to support customers in East Malaysia located in Kuching, Sarawak – this was launched last year.
The new RPC is located in a commercial area in Inanam and boasts a built-up floor space of approximately 28,000 square feet, which is 2.5 times bigger than the previous location. It can receive up to six containers of parts on site simultaneously, up from two containers previously, and is currently processing an average of 26 containers per month to fully utilise its capability to store up to three months of stock.
“With growing customer demand over the past few years, Proton’s previous warehouse facilities in Sabah were overflowing with parts and running inefficiently due to a lack of space. The opening of this new facility in Kota Kinabalu will complement its counterpart in Kuching and both will function collectively as parts distribution centres for after sales parts and components for East Malaysia,” said Edmund Lim, Proton Edar’s vice president of sales and aftersales.
“This overall improvement in storage has created a buffer for demand surges and fluctuations, enabling us to increase parts throughput and as of today, we are rapidly addressing the backlog of orders from our dealers and customer..










